Billing
| Make a Payment Online |
|
Fast, Safe and Convenient:
|
As a not-for-profit organization, St. Luke's maintains an "open door" policy. This means that we will provide medically necessary care to any person. Furthermore, St. Luke’s does not charge for its health care services based on a patient’s ability to pay. One charge is established for every service the hospital provides.
Billing Information
If you have given us insurance information, we will submit
a claim on your behalf. St. Luke’s is required to file a separate claim to your insurance for each inpatient or outpatient visit; therefore you will receive a separate bill/account number for each visit/date of service.
Radiologists, pathologists, anesthesiologists and consulting physicians will bill you and/or your insurance company separately for their services. These consulting physicians are not hospital employees; therefore they may not be participating members of your specific insurance plan. If you have any questions regarding your insurance coverage and/or bills from these providers, please contact them directly.
If you do not have insurance, you will receive a bill shortly after services are provided. Please remit payment in full at that time. If you are unable to pay the balance in full, refer to the “Paying Your Bill” section for other options.
Understanding Your St. Luke's Billing Statement
See a sample billing statement with numbered areas to point out where important information can be found.
Paying Your Bill
Full payment will be expected when you receive a bill requesting payment. We accept VISA, MasterCard, Discover, American Express, Diners Club, check or Electronic Check (Check By Phone).
If you can only make a partial payment, please contact our office directly to determine if you qualify for one of St. Luke’s payment plans. Payment plans can be set up to automatically deduct from your Credit Card or Checking Account on a semi-monthly or monthly schedule. We may request that you complete a Financial Assistance Application (Download Application: English / Spanish) to support such requests.
Online Bill Pay
Pay bills for Boise, Meridian, and Wood River Medical Centers.
- Pay bills quickly and easily
- Receive your statement electronically
- Secure
- Pay online by debit, credit or E-check
- Make a Payment
Need Help With Online Bill Pay?
Financial Assistance
If you anticipate that you will be unable to pay your bill, please contact a Financial Counselor during your hospital stay in Patient Registration Services. Our Financial Counselors can help you understand your insurance coverage or apply for government aid.
To find out if you qualify, please contact a Financial Counselor in Admitting at (208) 381-1425, a Customer Service Representative at (208) 706-2333 or toll-free 1-800-342-3432, or by completing a (Download Application: English / Spanish).
Price Estimates
If you have a question about Price Estimates for Future Services please call:
Boise/Meridian: (208) 706-7660
Sun Valley Area: (800) 244-7307
Questions?
Contact Patient Financial Services
Phone:
(208) 706-2333 or toll-free (800) 342-3432
Hours:
Monday - Friday
8am to 5pm, Mountain Time
Closed for lunch 1:00 to 1:30pm
Mailing Address:
190 East Bannock Street
Boise, ID 83712
Physical Address:
1500 Shoreline Drive, Boise
You may also visit us at one of our Medical Center locations:
Boise: 190 East Bannock St.
Meridian: 520 South Eagle Rd.
Wood River: 100 Hospital Drive, Ketchum
